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Our CSA7404 oscilloscope contains a single optical-to-electrical input (62.5 um, 700 - 1650 nm) that no longer works. We believe the photodiode most likely blew due to over exposure of laser light. We are looking to send the scope in for repairs or to purchase a replacement part if the scope cannot be serviced.

I am having an issue with my DMM916. When it boots, the screen flashes with the words "Probe" on it, and threre is a consistent beeping noise. The only thing connected are the red and black probes. How do I go about getting this repaired?

I am experiencing an issue with starting up my TDS5054. The unit will not boot up itself, but when plugged into TekScope via VGA, it will show the DPO/DPX Screen and fail out. Do you have any suggestions on how to resolve this?

Hello,

Is it possible to use the MDO3102 oscilloscope to generate a bode plot? Our model is equipped with an AFG, but I do not see any option to perform a frequency sweep/generate a bode plot.

I am not seeing how I can get the Bode Plot on my Tektronix MSO54. I do not see a power analysis option.

The Recovery Media DVD doesn't work or seem ti be accepted onto my DPO7254. I have tried with another Hard Drive with XP Windows & just ends up with a BLUE SCREEN. Do you have any ideas on what the problem may be?

My TBS1072C would only boot up until the black Tektronix screen and wouldn't go any further. I have tried restarting the unit several times, but the problem persists. Do you have any suggestions on how to resolve this?

If I use the decode signal & the OUTPUT, what would be the Bit Stream in real time?

Can you tell me how I can confirm that my TBS1000C BIOS system is up to date and also how I can determine the age of the unit?

My MSO5204 scope stops booting at the BIOS screen and waits for the user to press F1. I suspect the battery that backs up the BIOS is dead.
Can you tell me the battery type and how to access it?