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Tektronix Applications Expert

Tektronix Applications Expert

Дата присоединения: 24.09.2022

  • Blog Posts
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  • RE: SDS and UN 38.3 Test Results

    Fri, 30 Sep 2022 19:44:26 GMT – SDS and UN 38.3 Test Results

    Attached is the document from tek.com for the TDS3BATC.
    https://www.tek.com/en/msds-material-safety-data-sheets/lithium-ion-batteries-li-ion

    https://www.tek.com/en/search?keywords=TDS3BATC&facets=_templatename%3dMarketing+Document%26parsedtechnicaldocumenttype%3dMSDS+-+Material+Safety+Data+Sheets&sort=desc

  • RE: Issue with Screen Shutting Off for DPO3014

    Fri, 30 Sep 2022 19:44:25 GMT – Issue with Screen Shutting Off for DPO3014

    Your unit will need to be sent in for service. Please see below on how to proceed:


    To set up a repair RMA (model and serial number)
    call 1-800-833-9200 opt 2. Or 1- 800-438-8165
    Or send an email to rmarequest@tektronix.com
    Or https://www.tek.com/en/service-quote
    Or https://www.tek.com/en/services/repair/mytek_rma_request

  • RE: Screen Replacement for TDS2024

    Fri, 30 Sep 2022 19:44:23 GMT – Screen Replacement for TDS2024

    I'm not comfortable saying yes as there were multiple versions of the display and it's possible that there might be serial number breaks ect that could impact compatibility.

    That said the initial display module had the same part number when they were first introduced regardless of how many channels.

    https://www.tek.com/en/oscilloscope/tds1002-manual/tds1000-tds2000-series-service-manual

  • RE: Screen Issues with 4200

    Fri, 30 Sep 2022 19:44:20 GMT – Screen Issues with 4200

    Your unit will need to be sent in for service. Please see below on how to proceed:


    To set up a repair RMA (model and serial number)
    call 1-800-833-9200 opt 2. Or 1- 800-438-8165
    Or send an email to rmarequest@tektronix.com
    Or https://www.tek.com/en/service-quote
    Or https://www.tek.com/en/services/repair/mytek_rma_request

  • RE: Screen issues with TDS210

    Fri, 30 Sep 2022 19:44:18 GMT – Screen issues with TDS210

    The TDS210 is out of long term support and we no longer offer the displays. The old cost to replace the display actually was similar to what it would cost for a new scope. New scope would have multiple year warranty and include new probes.

    https://www.tek.com/en/products/oscilloscopes/tbs1000

    Let us know if you have any additional questions.

  • RE: Issue with screen on TDS2000

    Fri, 30 Sep 2022 19:44:17 GMT – Issue with screen on TDS2000

    Your TDS2000 will need to be sent in for service. Please see below on how to proceed:


    To set up a repair RMA (model and serial number)
    call 1-800-833-9200 opt 2. Or 1- 800-438-8165
    Or send an email to rmarequest@tektronix.com
    Or https://www.tek.com/en/service-quote
    Or https://www.tek.com/en/services/repair/mytek_rma_request

  • RE: Issue with Screen Freezing on 2602

    Fri, 30 Sep 2022 19:44:15 GMT – Issue with Screen Freezing on 2602

    Your 2602 will need to be sent in for service. Please see below on how to proceed:


    To set up a repair RMA (model and serial number)
    call 1-800-833-9200 opt 2. Or 1- 800-438-8165
    Or send an email to rmarequest@tektronix.com
    Or https://www.tek.com/en/service-quote
    Or https://www.tek.com/en/services/repair/mytek_rma_request

  • RE: SCPI Command/Remote Control to turn on Measurement Result Table for the MSO44

    Fri, 30 Sep 2022 19:44:13 GMT – SCPI Command/Remote Control to turn on Measurement Result Table for the MSO44

    Thank you for contacting our Tektronix support center for support with your MSO44. I checked the programmer manual for this API call and believe you will find the below command will satisfy your requirement. If this does not work of your need or additional help is desired please reach back out to us.

    From Page 692 of the current MSO4-5-6 Manual:
    https://www.tek.com/en/manual/oscilloscope/4-5-6-series-mixed-signal-oscilloscope-programmer-manual-5-series-mso

    MEASTABle:ADDNew (No Query Form)
    This command adds a new measurement results view table to the scope application. The results view table can be named through the argument sent to the command.

    Group Measurement

    Syntax MEASTABle:ADDNew

    Arguments specifies a new measurement results view table to the scope application.

    Examples MEASTABle:ADDNew "TABLE1" adds a new table view by name TABLE1.

  • RE: Scope won't start (MSO58)

    Fri, 30 Sep 2022 19:44:11 GMT – Scope won't start (MSO58)

    If this happen after the install of 1.38.1, then please install 1.24.9. If the scope was working after the installation of 1.38.1, then a repair may be needed.

    To set up a repair RMA (model and serial number)
    call 1-800-833-9200 opt 2. Or 1- 800-438-8165
    Or send an email to rmarequest@tektronix.com
    Or https://www.tek.com/en/service-quote
    Or https://www.tek.com/en/services/repair/mytek_rma_request

  • RE: Scope won't come out of sleep mode

    Fri, 30 Sep 2022 19:44:09 GMT – Scope won't come out of sleep mode

    You will need to force update the firmware of the scope while the scope booted. This should restore the scope.

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