Tektronix Applications Expert

Thanks for contacting us,
The North American power cord is option A0 and can be ordered as MSO22 A0 or MSO24 A0 (The cord's standalone part number is 161034800). Just for clarity, this cord should not be confused with the AC/DC power adapter for the scope which it plugs into (The power adapter is part no. 119972500).

We recommend every 12 months for calibration. It looks like our service group does 17025A and 17025C calibration levels.

If you are interested in calibration please reach out to our service team.

Below you can find the contact information for our Service Department and someone will be happy to help:

Service and calibration information.
800-438-8165
Web: https://www.tek.com/rma-request
Email: rmarequest@tektronix.com

Hello,

To enable playback .r3f files you will need to move the license SV56FL-SVPC off the RSA and on to your computer. I would also recommend downgrading to V4.1.0022 of SignalVu-PC as it is the latest version of SignalVu validated for the RSA306B.

To move the license from the RSA to SignalVu generate the exit key from the RSA, check it back into TekAMS, and check it out to the computer without the RSA connected. This will allow you to playback recorded sessions.

https://www.tek.com/en/support/software/application/signalvupc-vector-signal-analysis-software--v410022

Hello,

It looks like your Ch 2 has been setup to measure current. To change this back to voltage, push the Ch 2 menu button and select Probe Setup. Use the multipurpose knob to hover over Measure Current and push the knob to toggle back to No. This should change the scale back to volts and fix the 10x amplitude problem. When the scope is setup to measure current, it auto sets the volts to amps conversion as 10A/V.

Hello,

There are a couple different ways you can transfer the waveform data over to your computer.

1) USB flashdrive to save a .csv file and manually transfer over to your PC
2) PC software, such as TekScope Utility: https://forum.tek.com/viewtopic.php?t=140451
3) Programmatically pull the waveform data using SCPI commands

Based on the information provided, it looks like this needs to be repaired. For a RMA repair quote contact:

Tektronix/Keithley Repair/Calibration:
Web: https://www.tek.com/rma-request
Email: rmarequest@tektronix.com

Hello,

Unfortunately, the MSO4000B does not support connection to a mouse.

Hi,

In short find the hardware in your DPO5034B from the windows system screen. (windows key + PauseBreak key)
Order the matching Windows 10 fully programed hard drive, should be plug and play.

To order a part call 1-800-833-9200 opt 1.
Or send an email to buy@tektronix.com

Hello,

Unfortunately, the TPS2000 series does not have the ability to connect over ethernet.

Yes, the 6514 is more sensitive for low current measurement of high impedance devices.