Tektronix Applications Expert

Hello,

Unfortunately this is a known issue with the MSO2kB. If you have access to a DPO2CONN module you can switch to using LAN instead of USB. Otherwise you will need to restart the scope if the USB interface stops responding.

Hello,

In my experience, the USB connection should be kept short on the USB RSAs. This is mostly because the RSAs transfer quite a lot of data at the full 40MHz span (about 230MB/s streaming). The best option here would be to keep the RSA and the computer close together. A repeater would have to be used for certain, but I do not know of anyone who's tried such a setup. I've run short (~6ft.) USB extensions on our RSA before and had good luck, but more than that may introduce some connection reliability concerns at such a high data rate. Most systems similar to yours use a small computer in close proximity to the RSA, and then run the computer's ethernet connection and power down to the ground/base station.

Hello,

The upper bandwidth of this probe is 1MHz, where the probe is -3dB down. The >1MHz is indicating that the probe can at least reach 1MHz.

To use the ADA400A with the MSO2000B, you will need the TPA-BNC adaptor and a TekVPI external power supply (119-8726-01).

6517B is supported in Win10.

Hello

With the purchase of SUP3 BW2T34 you will be provided a license to install on our MDO34 which will increase the bandwidth to 350MHz. For accurate pricing information please reach out to buy@tektronix.com.

Hello,

The most recent update for your MSO58 non-Windows is v1.38.1: https://www.tek.com/en/support/software/firmware/5-series-mso-nonwindows-firmware-v1381

As per the install instructions for v1.38.1, if your MSO58 is currently on a version less than v1.24, you will need to install v1.24.9 first: https://www.tek.com/en/support/software/firmware/5-series-mso-nonwindows-firmware--v1249

The conversion kit to upgrade a RSA7100A to Windows 10 is supply deplete. One option is to upgrade the RSA7100A to a B model. The B version runs Windows 10.

It is possible to upgrade your scope to Windows 10, the part to do so is DPO7SSD-W10. The exact option will depend on whether your scope is using the motherboard supporting the IntelCore 2 (M566) or the IntelCore i7 (M581) CPU, you can verify this by checking the system information within Windows on the scope or referring to the attached image to identify the I/O shield of the motherboard. When you are ready you can order the part directly from buy@tektronix.com 

The software option for USB 3 automated compliance testing is USBSSP-TX which requires options DJA and USB-TX. You can view more details in the datasheet here: https://www.tek.com/en/datasheet/usb32-type-c-transmitter-and-receiver-solutions

Thanks for contacting us,

This upgrade does exist, listed as part number MSO70KC-UP and the USB3 option can be added with part number DPO-UP USB3. Please contact buy@tektronix.com for pricing.

Unfortunately, there is no way to dual boot with Linux/Windows off the same drive. The only option is to have both drives and physically swap them out. Let me know if you have any additional questions.

Thank you.