Tektronix Applications Expert

I would highly recommend watching this short YouTube series: https://www.youtube.com/watch?v=Fr_Tga8pFmw&list=PLBfhD_4FPIYvlXXGJHZ-CYqvRAioEbZeP which has a great introduction to SignalVu-PC

We are investigating the effort it will take to update to Windows 11 and do not have a timeline for a release update at this time.

Hello,

It seems that your version of SignalVu is out of date and may be causing the issue. Please update to V4.1.0022 linked below. If this does not fix the issue please let me know.

https://www.tek.com/en/support/software/application/signalvupc-vector-signal-analysis-software--v410022

Unfortunately there is not an option to change the scanning direction to match analog scopes.

Hello,

To simplify the process of datalogging I would recommend using the free software TekScope Utility. It allows you to connect to an MDO4000 scope and configure it to automatically save waveforms on trigger to a host pc. Please see the download link below.

The latest version of TekScope Utility is V1.34 and can be found here: https://forum.tek.com/viewtopic.php?t=140451

Hello,

Yes you are able to save data to a host pc. To do so please refer to page 87 of the user manual for instructions on how to mount a network drive.

https://www.tek.com/en/manual/oscilloscope/456-series-mso-help-5-series-mso

Please follow the shipping instructions below:

To ensure that your instrument arrives at our depot undamaged, it is important that you follow the steps listed below:

* Only package the instrument you have requested us to service. We do not require accessories, cables, power cords etc.
* Use a sturdy cardboard shipping carton that has not been previously used and is large enough to allow room for at least 3 inches of foam padding around the instrument.
* Secure the bottom flaps of your carton with tough packaging tape or box staples.
* Line the bottom and sides of the carton with plastic film specified for use with foam-in-place chemicals.
* Be aware of the possibility that your instrument is static sensitive. Do not use styro-foam in packaging your unit.

Tektronix will not return the units to the customer in the original manufacturing box, as the boxes were not designed for multiple use. To ensure ample and effective packaging, our Service Depots use a corrugated box with instant pack to protect the unit. As an exception, when customers send units in packing crates or non- disposable shipping containers, this is noted on the RMA and returned to the customer with the unit. By following these steps, you will prevent shipping damage to your unit.

Please do not send in accessories with your instrument(s) for service unless required. If you are unsure as to what should be returned for service please contact our Customer Care Center and one of our service professionals will assist you. Accessories, cables, cords "along for the ride" run the risk of damage in transit, or being disconnected from the instrument during service.

Also just a quick search on tek.com from ESD found the link below.
https://www.tek.com/en/manual/read-first
and
https://www.tek.com/en/manual/oscilloscope/eos-and-esd-prevention-system-for-tektronix-electrical-and-optical-sampling-modulesdsa8300-sampling

Hello,

In order to better assist you could you please answer the following questions.
Which version of SignalVu-PC are you currently using?
Have you tried unplugging and reconnecting the RSA?
Are you connecting to a USB 3.0 port?
When you plugged the instrument in to the computer did it provide you with any error notifications?
Lastly, is your computer recognizing the RSA? You can check for it under the USB controllers tab in Device Manager.

You can start with our comprehensive user manual can be found under the Help menu in SignalVu. The Getting Started section begins on page 18 and is quite helpful for new users.
https://www.tek.com/en/manual/spectrum-analyzer/signalvu-pc-rsa7100b

I would also recommend checking out this YouTube series that covers getting started with SignalVu-PC (the software that operates our RSA306B):
https://www.youtube.com/playlist?list=PLBfhD_4FPIYvlXXGJHZ-CYqvRAioEbZeP

You can save images, data, setups, and more by pressing File > Save As. To configure SignalVu to record and save data continuously open the recording menu by pressing Setup > Recording.

Since you are interested in tracking down interference I would recommend taking a look at the Mask Testing found under Tools > Mask Search. This allows you to define a mask and save data conditionally.

Please ensure that the DVPC-MREC license is installed. This is required to useboth RSA LiveVu1 and 2